A Florida girl posed to be a social worker. Nobody caught on until she died.



A Florida social worker surrendered her license soon after an investigation discovered her wife pretended to become her and taken care of people using an internet mental well being platform.

Based on a Florida Division of Overall health investigative report and on line wellbeing department documents, Peggy A. Randolph was a accredited clinical social worker in Ellenton, about twenty miles northeast of Sarasota.

She was also accredited in Tennessee to be a social worker, for every on the net information and files submitted towards the point out’s Board of Social Worker Licensure.

When Randolph was claimed, she worked for Brightside Well being, an internet based mental health and fitness platform, between January 2021 and February 2023. Through that time, she provided companies to a huge selection of shoppers by way of online video phone, Based on Formal documents.

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Patient learned about impersonation right after social worker’s spouse died
Randolph went on bereavement leave next the Demise of her spouse, Tammy G. Heath-Randolph. That’s when Randolph’s individual claimed that she had been treated by Randolph’s unlicensed, deceased spouse rather than the social employee herself.

The client who noted your situation offered a photo of herself Chatting with Randolph’s wife through a session. When Brightside Well being started an investigation and confronted Randolph, the social worker denied the affected individual had been addressed by her spouse.

Randolph at some point admitted it absolutely was her spouse witnessed in the Picture managing the client and stated her spouse, Heath-Randolph, had an “uncontrolled bipolar problem” which will have resulted in her looking at individuals at the rear of the social worker’s back.

When Brightside Well being began investigating the case, the business figured out Randolph’s spouse was observing clients for rather some time, Based on a report filed With all the Florida Section of Wellbeing.

“This was a coordinated effort and hard work so Randolph could provide solutions to individuals in particular person although (her wife) offered companies in excess of the mobile phone,” the report examine.

Based on information submitted in Tennessee, Randolph was paid out for classes her spouse attended.

"Brightside Health performed an inner investigation and established (Randolph) had shared her log-in credentials with (her spouse)," the report reads. Brightside Wellbeing fired Randolph on Feb. 28, 2023 after which you can the social employee chose to retire her license.

Brightside Overall health Allow police understand about the problem on April 17, 2023.

Randolph couldn't be attained for remark but paperwork filed in Tennessee clearly show that Randolph agreed not to use to reinstate her license. She also must spend a civil penalty of $one,000.


Mental well being enterprise reimbursed clients for impacted remedy
Brightside Health claimed in an announcement to United states of america Nowadays that Randolph was an independent contractor over the platform, and other mental wellbeing websites.

The corporate mentioned it's going to take safeguards to circumvent scenarios which include these, like interviews, history checks and license verification. The organization also reported it revalidates licenses for all of its healthcare pros.

At the time Brightside Wellness learned concerning the statements versus Randolph and her wife, the business taken off her usage of the corporation’s methods and terminated her agreement.

Brightside Wellbeing also reported it:

Reassigned Randolph’s patients to new healthcare experts
Documented the situation to federal authorities
Claimed Randolph to Experienced licensing boards
Conducted a comprehensive safety audit
The organization also stated it notified the Business of Civil Rights of a possible HIPAA violation, and also contacted sufferers in writing and through phone.

The business said What's more, it issued refunds for probably-similar periods and let insurers know.

“The claimed actions might be a breach of Randolph’s contractual arrangement with Brightside and a violation of her Qualified code of ethics,” the organization reported within the published statement.

“We’re really disappointed that only one supplier was prepared to violate the rely on that Brightside and, most importantly, her clients experienced positioned in her, as have faith in is the foundation in the affected individual and company connection in both of those telehealth and in-human being care.”

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